When using the Authenticator app to set your preferred multifactor authentication (MFA) method, you are presented with a QR code.
Important: The QR code works within your chosen Authenticator app. It will not work if you use your smartphone’s camera app.
The instructions below will help you set up an authenticator app as your preferred MFA method.
Step 1: Install an Authenticator App
If you haven’t already, download and install an authenticator app on your smartphone:
Step 2: Open the Authenticator App
- Open your chosen authenticator app.
- Tap “+” or “Add Account”.
- Choose “Scan a QR code” (you may need to allow camera access).
Step 3: Scan the QR Code
- Point your phone’s camera at the QR code on your computer screen.
- The app will automatically add the account and start generating 6-digit codes.
Step 4: Enter the Code to Verify
- Back on the website, enter the 6-digit code shown in your app to verify the setup.
- Click Continue.