Items covered in this article:
What is Multifactor Authentication (MFA)?
Why do I need Multifactor Authentication (MFA)?
What is Single Sign-On (SSO)?
Setting up MFA and SSO for the first time
What is Multifactor Authentication (MFA)?
Multifactor Authentication (MFA) is a way of making Instructor accounts even more secure. This protects your privacy and maintains confidentiality for your participants.
MFA adds an extra layer of protection to your login process by requiring a second form of verification, such as a code sent to your phone or an app notification. It’s quick to set up and helps keep your information safe from unauthorised access.
Why do I need Multifactor Authentication (MFA)?
At Mental Health First Aid International (MHFAI), we take the security and privacy of user data seriously.
Protecting the privacy of all members of the MHFA community, including staff, MHFAiders and Instructors, is a top priority. As part of our commitment to privacy best practices, we have implemented this password policy to ensure the security of our systems and safeguard sensitive information.
The purpose of MFA is twofold:
- Protect instructor and participant data from unauthorised access
- Provide a single identity/set of credentials across core systems, improving the sign-in experience.
MFA provides
✅ Stronger protection for your personal and work data
✅ Peace of mind knowing your account is more secure
✅ Easy setup in just a few minutes
✅ A single set of credentials across our core systems, improving your sign-in experience
✅ You no longer need to use .mhfa on your email address in the Instructor Portal
What is Single Sign-On (SSO)?
Single Sign-On (SSO) is a process that allows you to sign in to the Instructor Portal and automatically be logged into the MHFA Shop and Learning Management System (LMS).
This will streamline your administrative processes and remove the need for multiple usernames and passwords. SSO is available as part of the Multifactor Authentication (MFA) login process.
Setting up MFA and SSO for the first time
Logging into MHFAI Core systems (the Instructor Portal and the MHFA Shop) is managed by MFA and SSO. This means that once you set up MFA on one system (usually done via the Instructor Portal first), these login credentials will work for the MHFA Shop as well.
Instructors are provisioned with access to the Instructor Portal and MHFA Shop when they successfully complete their Instructor Training Course.
The document below provides instructions on how to set up MFA and SSO for the first time. It can be downloaded for your convenience.
These steps are only required once.