As with the delivery of face-to-face courses, customers are best placed to engage with an Instructor from the outset who will support them through the entire course process and provide all required materials.
All first aid course participants will fully complete their course with an Instructor. As with face-to-face courses, Instructors will be responsible for the full course administration, payment and delivery of the Blended/Blended Online course.
eLearning MHFA Tertiary Students and eLearning MHFA Medical Students are excepted from this and can be purchased by the individual customer. A number of large universities have internal arrangements in place where students purchase their own eLearning voucher at their own expense, and MHFA Instructors embedded with or working with those Universities go on to deliver the second Instructor-led component of those courses.