If your learners ask questions about the Learner Access Pass, and you are unable to find an answer in these FAQs, you may direct them to the central MHFA Help Desk at mhfa@mhfa.com.au.
Articles in this section
- What is the Learner Access Pass?
- Why is the Learner Access Pass being introduced?
- Does the Learner Access Pass apply to all MHFA courses?
- How will the Learner Access Pass be charged and applied in the system?
- Who is responsible for purchasing the Learner Access Pass – the instructor or the participant?
- Can Learner Access Passes be reallocated if a workshop or participant cancels?
- Will my existing manuals and eLearning vouchers be affected by the Learner Access Pass?
- How will this affect course pricing?
- Internal Instructors, Low-income charities and NGOs
- What if learners have questions or concerns about the Learner Access Pass?